Financial Policies
Billing & Payment
- We accept most major commercial insurance plans for office visits; however, the computer-based ADHD testing portion is SELF-PAY only.
- You will be responsible for any deductibles, copay, and the cost of the test. We can provide a superbill for you to submit to your insurance or HSA/FSA for potential reimbursement.
- Copays and deductibles are due on the day of service
- A $100 deposit is required to hold your intake appointment and must be paid no later than 5 business days prior to your scheduled appointment. You can pay online by clicking on the paylink below or by calling the office at (781) 996-0046
- The deposit will be refunded if you cancel at least 24 hours before your intake appointment or will be applied toward the remaining balance of the appointment.
Payment Options
- All major credit cards
- Cash
- Care Credit - for purchases over $200 (subject to credit approval)
- HSA/FSA
- Venmo
- Checks are not accepted
Insurances Accepted
- Aetna
- Anthem Blue Cross
- Blue Cross Blue Shield
- Cigna
- ComPsych
- First Health
- Global Benefits Group
- Harvard Pilgrim
- Health Plans Inc.
- Mass General Brigham (formerly Allways)
- MediNcrease
- Multiplan
- Tricare
- Tufts Commercial
- United Medical Resources (UMR)
- United Healthcare
Please contact us to confirm if we accept your specific insurance plan. Additionally, verify your payment responsibility for the visit. If you need assistance, our office is available to help with this.
Telehealth Reimbursement
- Telehealth visits may not be covered by all insurance plans.
- If your insurance does not cover the Telehealth visit, you will be responsible for payment under our self-pay fee schedule.
- The cost of any non-covered Telehealth visit will be the patient's responsibility.
- Please confirm Telehealth coverage with your insurance provider before your scheduled appointment.
Disclaimer: Medicare and Medicaid Not Accepted
Please note that we do not accept Medicare or Medicaid for ADHD evaluation, testing, or treatment, including medication management. We are unable to accept self-pay patients with Medicare or Medicaid plans. Patients with these insurance plans are encouraged to explore other providers that may better suit their coverage needs.
Flexible Financing with CareCredit
The CareCredit health, wellness, and personal care credit card gives you a convenient, flexible way to pay for care for the whole family. With everyday promotional financing for purchases of $200 or more, you can pay over time with convenient monthly payments. *
With the CareCredit credit card, you can pay for today's bill over time*, and be ready with a revolving credit limit for future healthcare cost needs. Use CareCredit to pay your deductibles, copays and other costs not covered by insurance.*
*Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.
†Data fees may apply.
See if you prequalify with no impact to your credit score by clicking on the link below
Office Policies
Refill Policy
- Timely requests for medication refills are the patient’s responsibility.
- Please allow 3 business days for processing. It is your responsibility to notify our clinic at least 72 hours prior to running out of medicine.
- Medication refills will be made only at the time of an office visit or during regular office hours. If you do not have a future appointment scheduled when a refill request is made, then your request will not be processed until you have done so.
- Refills generally will not be given after office hours, during the weekends, or on holidays, so please schedule your appointments accordingly.
- Plan Ahead: Anticipate your prescription refill needs and make sure you have an adequate supply of medication to last through weekends and holidays.
- Respect Emergency Procedures: If you have a genuine emergency or urgent medical need, follow the appropriate emergency procedures in your area. If you run out of medication at a time when our office is closed, please head to the nearest emergency room if your health is at risk.
- Any messages left on our answering machine will not be checked until the next business day and cannot be used for rapid communication after business hours.
Controlled Substance Policy
- Controlled substances will not be refilled earlier than the prescribed interval, nor will we change the dose or frequency of a controlled medication so that you can obtain an early refill.
- Controlled substances will not be replaced if they are lost, damaged, or stolen.
- Initial drug screen is required. Random drug screens and pill counts will be requested at our discretion.
- Pharmacy refill requests are not accepted for controlled substances.
Refund Policy
- No refunds are available once services have been rendered
- Dissatisfaction with services after they have been rendered does not entitle the patient to a refund.
Payment Policy
- All payments are due at the time of services rendered.
- If you have an outstanding balance, you will not be seen until it has been paid..